Founded in the heart of Mattoon, IL, KC Summers Nissan Mazda has gained a reputation for exceptional customer service and automotive expertise. Boasting a team of knowledgeable and friendly staff, the dealership is committed to providing a comfortable and stress-free experience for all visitors. The service department is known for its efficiency and attention to detail, with guests often praising the quick and effective work on their vehicles. Whether it's a routine maintenance visit or a more specialized repair, customers can expect to be greeted with a warm welcome and top-notch service. With a convenient location and a range of services available, KC Summers Nissan Mazda is a go-to destination for automotive needs in the area.
Amenities and More
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- Wheelchair-accessible car park
- In-store shopping
- Cheques
- Repair services
- Oil change
- Car hire
Reviews
Just came in for an oil change and tire rotation. Having just purchased the car about three months ago it was free and quickly taken care of. The young man who brought the car back out to me could not have been nicer or more friendly. Also informative about future service for the car. Appreciated it.
Ricky was amazing! He was able to get me a rental so I didn’t have to stress about work. They acted like it was no big deal to get my car towed. Then added new tires while my car was already in. Will always deal with the Nissan store simply for customer service.
From calling KC Summers on a Wednesday to picking up my 2019 Expedition the next day, my experience was awesome. Jessica was nothing short of amazing to help close the deal. Mitch with finance was prepared and had me out the door in a timely manner. Even 2hrs away I would purchase our next vehicle from KC summers Nissan Mazda.
This was our first experience with K.C. Summers. I was thrilled with the service department - I was greeted as soon as I entered the service department- I was quickly escorted to the lounge area, which was very comfortable. The service was performed quickly and they came in and got me from the lounge. All the people I met in the dealership were friendly and welcoming. I will definitely be returning when I need work on our Nissan vehicles
quoted accurately, fixed in reasonable time, gave me a very nice loaner, got my car back as clean or cleaner than I brought it in. They also did an inspection for no charge.
Carson was helpful in the phone with an issue with my daughter’s car. He listened and helped even though I didn’t buy the car there and it had warranty at a different local dealership. It meant so much to me. Then I had the recall done at the South store and he was still the kind and knowledgeable employee that you should be so proud to have at your dealership. He made such a difference in my experience!!
I went in for a routine oil change and to fix a recall issue. Both services was done that day in a timely matter. Everyone was polite and courteous. It's always a pleasure seeing Jessica (sales associate) she sold me my vehicle awhile back. I would recommend going here to buy and service your vehicle
First time customer! For years I had heard nothing but good things about the dealership, but had not had the opportunity to visit. Had a recall on my Nissan and KC Summers was closest for repair. Also had oil change and tire rotation. Everyone was genuinely nice, which is incredibly difficult to find anymore in the customer service world. I actually told my dad that I will be purchasing my next vehicle from KC Summers just because of the level of service I was given at this visit!
Location
2404 Lake Land Blvd, Mattoon, IL 61938, United States
Hours
-
Updating...
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